On-Hold Messaging, Making the Most of a Captive Audience
On-Hold Messaging, Making the Most of a Captive Audience According to a recent AT&T study, more than 70% of business calls are placed on hold for an average of 45 to 60 seconds each. 60% of the callers placed on hold hang up, and 30% of those that hang up never call back. The opportunity […]
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